tailored support / maintenance contract...
- Support and Call-out priority for Support Contract holders
- Guaranteed 8 working hour engineer call-out response time
- Direct access to engineers
- No Call-out fee
- Includes telephone and remote access support (where applicable)
In each case an initial audit will assess your IT status, IT equipment, current network (if present) and provide documentation on how your network and equipment is configured.
Any malfunction due to loss/change of configuration can then be quickly rectified or eliminated as the cause of any problem. This enables us to manage your network as a full time IT Manager would do.
Further discussion with directors and staff on the companies present state and its future direction will decide the type of required (if any) equipment i.e. laptop, desktop, server, printer, copy, fax, email, phone system (landline & mobile), backup, security system etc
Based on the above assessment we will recommend what we consider the best equipment, software, Internet Service Provider (ISP), email and Web solutions suited for your individual needs with the emphasis on optimum business efficiency and value for money.
As your company evolves your IT system may require updating, tweaked or changed. However you can rest assured that your recommended IT solution will be able to accommodate your business needs as and when it grows.